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Agilysys, Inc. (AGYS) successfully implements multiple state-of-the-art hospitality solutions at Mohegan INSPIRE Entertainment Resort in South Korea, driving operational efficiency and revenue opportunities.
The implementation of Agilysys’s suite of hospitality solutions at Mohegan INSPIRE Entertainment Resort is a strategic move that can potentially enhance the company’s market position. By leveraging a unified cloud-based platform, Agilysys is not just simplifying operational processes but also tapping into the lucrative Asian hospitality market, which is known for its rapid adoption of technology and high-value entertainment industry. This move could lead to an increase in market share and revenue, especially considering the scale of the Mohegan INSPIRE resort, which is a significant player in the region.
From an analytical perspective, the integration of various technologies such as booking systems, dining reservations and mobile ordering can create a seamless guest experience that is becoming increasingly valued in the hospitality sector. This could lead to higher guest retention rates and positive word-of-mouth, contributing to long-term financial benefits for Agilysys. Moreover, the data collected through these systems can provide valuable insights into consumer behavior, enabling more targeted marketing and personalized services.
Agilysys’s announcement reflects a capitalization on the growing trend of digital transformation in the hospitality industry. By providing a comprehensive suite of solutions, the company is positioning itself as a one-stop-shop for hospitality management, which could lead to cross-selling opportunities and increased customer lifetime value. Investors should note the potential for improved financial metrics such as EBITDA margins due to the scalability and efficiency gains from cloud-based solutions.
However, investors should also consider the costs associated with such large-scale implementations and the time required to realize a return on investment. The capital expenditure and operational costs in the short term may affect net income, but if managed effectively, the long-term gains could outweigh the initial investment. The stock market reaction to such news typically considers both the potential for future earnings growth and the risks associated with execution and market competition.
— In addition to PMS and POS, Agilysys solutions for booking, dining reservations, service management, mobile food & beverage ordering and document imaging are live and supporting exceptional staff and guest experiences at scale —
INCHEON, South Korea & ALPHARETTA, Ga.–(BUSINESS WIRE)– Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of hospitality software solutions and services, announced that it has successfully implemented multiple state-of-the-art hospitality solutions on a unified cloud-based platform to optimize operations across Mohegan INSPIRE Entertainment Resort, South Korea’s largest entertainment-integrated resort destination.
Multiple Agilysys hospitality technology solutions designed to work together to deliver operational efficiency and analytical insights will drive enhanced revenue opportunities and enable superior experiences for staff and guests, all with the scale and flexibility required to serve the expansive and diverse entertainment-integrated resort property. Agilysys PMS and POS solutions began supporting hotel and food & beverage operations at the property in December 2023 and expanded to support both gaming and non-gaming patrons when the property’s casino opened February 3. Agilysys ‘serious about service’ implementation experts have worked alongside the INSPIRE team to configure and deploy these solutions to meet the exacting standards required to support this new-generation resort.
In addition to Agilysys PMS and Agilysys POS, Agilysys solutions for booking, dining reservations, service management, mobile food & beverage ordering and document imaging are live. Agilysys solutions for mobile check-in and check-out and to manage loyalty and promotions are in the process of being deployed soon.
John Ware, Vice President, Global IT Services and Support for Mohegan – which owns, develops and operates Mohegan INSPIRE in South Korea along with seven other premiere entertainment-integrated resorts in North America – commented, “Agilysys has a long track record of implementing integrated hospitality technology on a grand scale. I expect that these solutions will allow us to understand each guest at an individual level and engage each of them in a personalized way throughout their stay. I would also like to appreciate Agilysys for working with us in ways that honor the sovereignty and cultural values of the Mohegan Tribe.”
Agilysys President and CEO Ramesh Srinivasan noted, “Taking such a broad array of solutions – including our modern state-of-the-art PMS platform – live at the scale and diversity INSPIRE Korea requires marks a meaningful milestone for Agilysys in the Asia-Pacific region. INSPIRE Korea creates marvelous, unforgettable experiences for guests of all generations and from all corners of the world. We are honored to have Agilysys technology underlying this property’s top-notch, high-touch hospitality while also supporting the operational efficiency and revenue-per-guest insights essential to achieving its mission of ‘Inspiring Worlds, Inspiring People.’”
Mr. Srinivasan continued, “We look forward to continuing to serve INSPIRE Korea as the organization executes its impressive plans for elevating and transforming hospitality for guests from around the world,” he said.
Mohegan INSPIRE Korea covers almost 500,000 square meters and features its five-star hotel in three towers, each with different concepts and together totaling 1,275 rooms; Korea’s first multi-purpose 15,000-seat arena; a versatile, glass-domed water park; state-of-the-art MICE (meetings, incentives, conferences and exhibitions) facilities with the largest hotel ballroom in Korea; an outdoor entertainment park where up to 30,000 people can enjoy various experiences; a 20,000 square meter casino exclusively for international visitors; a 150-meter-long digital entertainment street; and commercial facilities that blend shopping, dining, and entertainment. Also planned are a 1,000-seat food court, Korea’s most prominent immersive media art exhibition center and an indoor children’s playground. Located near Incheon International Airport, Mohegan INSPIRE is just an hour’s drive from Seoul’s center and within a four-hour flight from neighboring Asian countries.
About Agilysys
Agilysys exclusively delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality™ by maximizing Return on Experience (ROE) through interactions that make ‘personal’ profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions and Food & Beverage Inventory and Procurement (I&P) systems to consistently delight guests, retain staff and grow margins. Agilysys’ 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240317742317/en/
Media Contacts:
Americas: Jen Reeves, Agilysys, Inc., 770-810-6007, jennifer.reeves@agilysys.com
Rest of World: Alan Edwards, Agilysys, Inc., +44 7795 226163, alan.edwards@agilysys.com
agilysys@championcomms.com І +447540726680
Investor Contact:
Jessica Hennessy, Agilysys, Inc., 770-810-6116, jessica.hennessy@agilysys.com or investorrelations@agilysys.com
Source: Agilysys, Inc.
Agilysys implemented PMS and POS solutions to support hotel, food & beverage, gaming, and non-gaming operations at the property.
Agilysys began supporting hotel and food & beverage operations at the property in December 2023.
The property’s casino opened on February 3.
The ticker symbol for Agilysys, Inc. is AGYS.
