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Zoom Video Communications (NASDAQ:ZM) Accused of Mishandling User Privacy And Security On The App

Over the past month, Zoom Video Communications (NASDAQ:ZM) has seen traffic rise more than 535% as the coronavirus pandemic has moved people to use the video conferencing platform to work from home. However, security experts are warning that the platform is having various security issues.

According to the Similar Web, traffic on the iPhone app for the past few weeks has been growing. The number of people using the platform has grown significantly with even prominent figures such as UK prime minister Boris Johnson using the video conferencing platform.

Security issues about Zoom

Security researchers are now saying that the platform is a fundamentally corrupt and a privacy disaster following an allegation of mishandling user data. According to security expert Trent Lo and SecKC members, a pogrom they made called zWarDial was able to find over 100 Zoom meeting IDs in less than an hour and around 2,400 meetings in a day. The program was able to guess the 11 digit meeting IDs and also collect information about the meetings.

New York’s attorney Letitia James asked the company on Monday to highlight measures in place to address growing security concerns about the platform and accommodating the growing number of users. James stated that Zoom had been sluggish in addressing security issues that leave the platform vulnerable to malicious third parties that can gain access to users’ webcams.

Zoom promises to address security issues

According to the company’s spokesperson, they take user security privacy serious and they are planning to respond to James’ request. The spokesperson said that during this coronavirus period they are working around the clock to ensure people across the globe are connected and businesses are operational.

The company is planning to halt any development of new features and focus on enhancing the privacy and security of users following the criticism. Erick Yuan the CEO of the video conferencing platform apologized for the app coming short on security and privacy matter and promised to handle the concerns. He added that the app has seen a surge of users in an unprecedented way they could not imagine before the COVID-19 pandemic.

Published by Brendan Byrne

While studying economics, Brendan found himself comfortably falling down the rabbit hole of restaurant work, ultimately opening a consulting business and working as a private wine buyer. On a whim, he moved to China, and in his first week following a triumphant pub quiz victory, he found himself bleeding on the floor based on his arrogance. The same man who put him there offered him a job lecturing for the University of Wales in various sister universities throughout the Middle Kingdom. While primarily lecturing in descriptive and comparative statistics, Brendan simultaneously earned an Msc in Banking and International Finance from the University of Wales-Bangor. He's presently doing something he hates, respecting French people. Well, two, his wife and her mother in the lovely town of Antigua, Guatemala. You may contact Brendan via his email ([email protected]) or his Google+ page (

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