Zoom Video Communications Inc (NASDAQ:ZM) has today given an update regarding the way it intends to go about resolving the various security concerns about its service. The business guru spoke about its latest app version known as the Zoom 5.0, which comes with more advanced features. It is an app characterized by some outstanding privacy controls and encryption.
There is a 90-day plan in which the case the company says it will be focusing on making major security and privacy improvements on the platform.
The company’s chief executive officer Eric Yuan has spoken about the matter in a rather elaborate way. The leader said that it was a moment of great pride for them as a company to have gotten to the point of coming up with the progressive 90-day plan. He has termed the plan a major step forward but again proceeded to term it just a start to their long journey of business prosperity.
Yuan says that as a company, they are doing all within their means to win over the trust of their customers. He looks forward to great times ahead, saying that they are already on their way to put smiles on the faces of their customers. He expresses great confidence that it will be possible if they will uphold their unwavering focus in terms of helping customers enjoy the most secure platform.
They have been several months of tremendous growth, considering that the company has done quite a lot in efforts to boost its user base. Zoom is the kind of company that understands the real essence of working to meet as many customer security needs as possible.
The COVID-19 pandemic has impacted operations in the company, just as has been the case in the other business segments. For this company, there was a significant rise in the number of daily active users. The figures rose from about 10 million to 300 million.
Zoom is also gradually changing to become more of a socializing platform, unlike the case in the past where it was strictly meetings. It says that there is a significant rise in the number of calls made during weekends. It attributes the major rise to the directives given by the government for people to connect remotely. That has been in a bid to combat the deadly virus.