Xerox Corp (NYSE:XRX) has once again been named as the top Business Process Services (BPS) provider of the year by research firm Everest Group in its annual BPS Top 50 list.
Similarly, the company has also been named as the top Human Resources (HR) Operations-as-a-Service (HRaaS) provider of the year by analyst firm HfS Research in its annual Blueprint Report.
Top BPS Provider
Sue Watts, Xerox Services Chief Operating Officer (COO) of Global Capabilities, emphasized that the company’s continuous investments in research and development (R&D) pertaining particularly to automation and analytics has strengthened its position in the industry, leading it to where it is now. Being recognized as the top BPS provider in the world only further underscores the company’s commitment to establishing meaningful relationship with all of its customers globally. Presently, Xerox has an extensive business portfolio, providing for HR, finance and accounting management, document management, and contact center operations. The company also takes pride in its life sciences and financial services ventures.
The BPS providers that make the coveted list and their rankings are determined using their revenues during the previous year along with the firm’s proprietary databases. Everest Group noted that the industry has rapidly transformed over the past years, gradually embracing modern solutions to collectively offer a more valuable experience.
Top HRaaS Provider
John Gentry, Xerox HR Services President, took pride that the company’s goal has always been about creating more valuable opportunities to all of its clients around the world with optimized HR services.
Being in the Winner’s Circle for this year’s Blueprint Report indicates the capabilities of Xerox HR Services to materialize its visions when it comes to providing unparalleled HR solutions. Mike Cook, HfS Research Research Director, emphasized that Xerox HR Services has delivered on its promised scalable HR solutions, citing the company’s integral HRaaS framework and cloud human capital management consulting system as uniquely efficient in the industry.
The Blueprint Report evaluates HR outsourcing industry leaders annually based on every company’s respective HR service arms such as benefits administration, learning services, payroll management, support recruitment, and workforce development.