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Speed tests conducted by independent testing and metrics firm, Ookla Speedtest, have revealed that Sprint Corp (NYSE:S) took the crown in 16 Chicagoland cities with regards to the fastest internet download speeds. Sprint recently completed a network upgrade in nine Chicagoland public venues.

“…customers now have another reason to switch to Sprint. The Ookla wins prove that our network’s average download speeds either matches or exceeds our competitors, and our upgrades will give customers an even better network,” Jim Mills, the president of Sprint in Illinois & Wisconsin, said.

Consumer survey

Sprint’s performance in internet speeds in Chicagoland will however just be a blip in the wake of a report by Consumer Reports that indicates that the wireless carrier has the worst network in the United States. The Consumer Reports survey polled users on various consumer satisfaction criteria that included data and voice performance, telemarketing calls and website problems.

Respondents in the survey which targeted 119,772 subscribers gave the highest scores to smaller prepaid mobile virtual network operators such as Ting, Project Fi and Consumer Cellular. Of all the wireless carriers which operate their own network T-Mobile US Inc (NASDAQ:TMUS) was the highest ranked followed by US Cellular with Sprint coming in at the tail end.

Network improvements

Interestingly some of the mobile virtual network operators who performed highly in the survey use Sprint’s network meaning that the infrastructure is not the problem but rather how subscribers view its customer service. Still Sprint has announced that it will be spending between $5billion and $6 billion in the next one and a half years to improve its network across the country.

The number four wireless carrier in the United States in terms of subscribers is also planning to roll out commercial 5G services in 2019. Sprint has revealed that it is partnering with QUALCOMM, Inc. (NASDAQ:QCOM) as well as SoftBank, its parent company, to develop technologies which will be used in the wide-scale deployment of 5G in the United States. By late 2019 the wireless carrier expects 5G devices and services to have been launched.

In Thursday’s trading session shares of Sprint Corp rose by 0.63% to close the day at $5.62 a share.

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