Facebook, Inc (NASDAQ:FB) puts its users first whenever it wants to make a significant change to its business operations. It embarks on feedback arrangement this time around, vowing to consider the feedback from its users in the process. It made the pronouncement on Thursday, outlining to conform to the users’ preferences. The change revolves around improving the users’ experience. It is also part of its moves to remain at the top of its game. It has instructed its team to focus on direct feedback in its quest to implement the new changes.
Facebook offers users great freedom
Facebook’s News Feed is the first thing that strikes the eyes of all the platform’s users whenever they log into their accounts. Some of the platform’s users like to enjoy its website, whereas others would rather open their accounts on the mobile app. It doesn’t matter what they choose at that point; the news feed feature is always available as then the first thing they encounter.
The design of the news feed feature is such that it consists of posts from leading businesses and friends. Facebook has helped many businesses reach out to potential customers through the feature. Business promotion, entertainment, and promoting connections between people have been Facebook’s major focus areas since its establishment.
It was in one of the company’s most recent blogposts that it described its blueprint for the new move. It disclosed details regarding how it conducted tests globally to understand all users and their wants regarding news feed. Facebook seems more inclined to obtaining more specific feedback before it can continue with the process.
The company makes the surprising move to focus on posts with particularly angry reactions. Its purpose is to figure out the specific attributes that the various users need to be scraped off from their news feeds. Boosting the user experience will see the company win over its users’ hearts and uphold its leading position in a dynamic and fast-moving business climate.
Facebook has already gotten to understand some of its users’ needs. A portion of them called out for the company’s consideration in giving them more control over their news feed.
Users want to receive less political content and for the company to increase the inspiration form of content.